Terms of service
These terms apply when you use noksaro.com, and they form the agreement between you and Noksaro. Please read them before you create an account.
1. Who we are
Noksaro, Koraalerf 24, 6413 LV Heerlen, the Netherlands. Chamber of Commerce (KvK): 84806214. VAT: NL004250775B92. Contact: contact@noksaro.com.
2. What Noksaro does
Noksaro researches how a business shows up in AI assistants and turns that into a plan to improve it. A check asks ChatGPT, Perplexity and Gemini the questions the business's buyers ask and records who they recommend, audits the business's website, and finds the places and marketing channels worth the business's time. From that it builds a plan: the steps to take, in order of impact, written out so they can be acted on. Paid plans also track rivals and check again every week.
The answers come from third-party AI systems that we do not control. They change over time, and the same question asked twice can get different answers. A check records what those systems said when it ran. The plan and its drafts are written with the help of AI models and can contain mistakes, so review them before you publish or act on them. We do not promise that following the plan will get a business recommended, cited or ranked.
3. Your account
- Use a real email address and keep your password to yourself. You are responsible for what happens under your account.
- Noksaro is meant for businesses and professionals, and you must be at least 16 to use it.
- If you use Noksaro as a consumer rather than for your business, you keep the rights consumer law gives you, and nothing in these terms limits them.
4. Plans and payment
- A free account costs nothing and opens the demo — sites we measure ourselves and make available to look at. It does not include checks of your own site, which are part of a paid plan. We may change what it includes.
- Paid plans are billed monthly in advance through Stripe, at the price shown when you subscribe, and renew every month until you cancel.
- If we change the price of your plan, we tell you by email at least 30 days before the new price applies, so you can cancel before then if you want to.
5. Cancelling
You can cancel a paid plan at any time in Settings. It stays active until the end of the period you have already paid for, and then your account moves to the free plan. Payments for a period that has already started are not refunded. Your checks and findings are kept.
6. Using the service fairly
You agree not to:
- try to get into accounts, data or systems that are not yours, or test our security without our written permission;
- overload the service, or collect its content or results by automated means other than the API we provide;
- use Noksaro, or what it produces, for anything unlawful, deceptive or harmful;
- resell access to Noksaro, other than sharing reports with your own clients as the Agency plan allows.
7. Your content and ours
You keep all rights to what you give us, such as the sites you add and the logs you upload, and you allow us to use it only to provide the service to you.
The service, this website, the guides and the design of our reports belong to Noksaro. The reports produced for your sites are yours to use in your business, including sharing them with your clients.
8. Availability
We work to keep Noksaro available and correct, but we cannot promise it will be uninterrupted or free of errors. We may change or remove features. If we remove something central to a paid plan, we tell you in advance, and you can cancel.
9. Liability
Our total liability to you is limited to the amount you paid us in the twelve months before the event that caused the damage. We are not liable for indirect damage, such as lost profit or revenue, or for decisions you make based on the results. These limits do not apply to damage caused by our intent or gross negligence, or where the law does not allow them.
10. Ending the agreement
You can delete your account at any time in Settings; this is immediate and permanent. We may suspend or close an account that seriously breaches these terms or puts the service or other users at risk. Where reasonable, we warn you first.
11. Privacy
How we handle personal data is described in our privacy policy.
12. Changes to these terms
We may update these terms. If a change matters for how you use Noksaro, we email you at least 30 days before it takes effect, and you can cancel before then if you do not agree.
13. Law and disputes
Dutch law applies. Disputes go to the competent court in the district of Limburg, the Netherlands, unless mandatory law gives you the right to go to another court, as it may if you are a consumer.